I brought both rogue one light speed bundles and got diamonds instead help!

Hi there as you can see by the title I brought the rogue one light speed bundle 1 for $9.99 and I also brought rogue one light speed bundle 2 for $14.99 both on the webstore I am from uk so my bank changed it to pounds after but when I went to go on the game to get my characters they gave me diamonds instead so didn’t get no characters and I brought the packs for the characters so can you restore this for me please would be much appreciated as I will put of the game and I’ve been enjoying it kind regards Tyler Darby my ally code is 955-978-256 and my player ID is wQ8piY_TTwWCmjqvAHXLPA