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Skimo1775's avatar
Skimo1775
New Rookie
22 days ago

Kessel Run gone from web shop?

Grabbed some crystals from webstore, didn't realize until after that the kessel run was missing. 

Is it coming back? Will my progress be retroactively updated?

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi there. I just checked and I'm seeing the web store is up. Try clearing your browser cookies and cache. Let's see if that helps. Thanks!

  • MoozInTheHouz's avatar
    MoozInTheHouz
    Seasoned Novice
    22 days ago

    I think he means the coaxium heist thats missing for a lot of people me included

  • 03568aiws8it's avatar
    03568aiws8it
    Rising Adventurer
    22 days ago

    I noticed it after buying 2 items. Instead of dealing with ea support I'm just going to eat it. I tried for weeks to get a crystal satchel that never got applied to my account. Never even got the in game email. They never gave me the signal data and now this. I'm starting to realize ea support is useless.

     

     

     

     

     

     

  • Skimo1775's avatar
    Skimo1775
    New Rookie
    22 days ago

    Yes, I'm not having a problem with the store. It's the reward system in the store. 

  • SlamaPD's avatar
    SlamaPD
    Rising Novice
    22 days ago

    It is gone for me too.  Never happened before.  

  • 03568aiws8it's avatar
    03568aiws8it
    Rising Adventurer
    22 days ago

    It's back but no rewards for the 2 purchases 

    Edit- was bored so I reported it in game. Sent them screenshots of the orders and kessel run thing at 0. Like always I'm sure there response will be saying I'm mistaken then sending me useless era level currency in compensation . It's messed up a company would be so greedy they rip off their customers 

  • DaJuice19's avatar
    DaJuice19
    Seasoned Newcomer
    22 days ago

    It's back up for me but I missed out on a lot of coaxium. How do I get it?

  • 03568aiws8it's avatar
    03568aiws8it
    Rising Adventurer
    21 days ago

    Got a response back from in game support. I gave them pics of the purchases. Pic of the reward thing at 0. Told them to check the technical forum for numerous threads about it.

    There response was they sent out the andor pass to those who bought the old one because of the pic on it. Uhm my ticket was about kessel run rewards I didn't get. I said nothing about the episode pass. When I say their support is useless I'm not kidding.

  • EA_Aljo​ Any word on whether we'll get coaxium retroactively added for purchases we made while kessel run was MIA?

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