Sorry for the tag but the EA Help does not really provide any help.
I purchased a Lightspeed Token and apparently something went wrong which then served me with crystals instead. I am not really after the crystals and would like to know how i could resolve this by swapping the crystals for the token.
Ally code 219765348
Thanks for any help.
Yeah i have to have hope that its something they can quickly do in a couple of keystrokes, makes mine and their life easier. Managed to get an EA case reference number too as exploring multiple ways of getting their attention. Wont be anything until after weekend now but ill give it my best and glad yours worked out, As for crystals, i think they are on average with the actual in game price so no real benefit whereas the LS token accounts for more resources so id rather have that.
I couldnt have hit enter lol
Swosh, hopefully you have this all sorted out, i have to do the waiting game for Monday lol
For a company raking in revenue and cannot employ weekend staff
I get what you say but being a global game and no one, no one, is able to just bump something up? I spend a lot on this game and im now done doing so. The customer service is crap and why do we need to jump through hoops and rely on some forum managers to get resolution? Its not fair on users or the forum managers. If i hear nothing bt 10am im going ti request full refunds, Ive tried and not one avenua has generated a reply
Im done now, buying content should not be stressful but EA CG make it so
