Forum Discussion

insertowoface's avatar
insertowoface
Seasoned Newcomer
21 days ago

LSB Bundle replaced with crystals

May I please be given my lightspeed bundle? Payment went through and instead I was given compensation crystals...

Ally Code: 448-766-879

If you need my player ID I can also provide.

  • Same thing happened to my account getting the all Hans on Deck LSB. It went to a loading screen on PC and never loaded, i reset and now i only got Crystals and the All hans on deck bundle is gone (you can see in my characters that they weren't applied). 

    Ally code: 169-814-534

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team

      Looks like you bought the bundle twice. I asked EA Help to refund the failed purchase.

    • Nydodith's avatar
      Nydodith
      New Novice

      I had the same problem with the BB-8 Bundle, please would it possible for me to get the LSB instead of the crystals, thank you 🙏
      Ally Code: 591-517-645
      Order Number: 1006817294393

  • bodger-uk's avatar
    bodger-uk
    Rising Newcomer

    Same thing with me transaction. Purchased R2-D2 bundle on the web store, claimed on Android. Got 2800 crystals, no characters

    Ally code: 547-532-225

  • laurarobb's avatar
    laurarobb
    Seasoned Newcomer

    I signed up with ea and did not get the 300 crystals it said I would get