Missing coaxium from Episode Pass purchase

As someone that has been dealing with the same thing. Support is going to say you got the coaxium. They will ignore the part of the kessel run was not at the webstore. They will play dumb to any proof you give them that you never got the coaxium. Support will not reimburse you for your loss

Edit- wasn't being an **bleep**. Just trying to save you a bunch of frustration of dealing with support 

Yup, got shuffled through six reps over three days before they gave me the 'we're looking into this' line and closed my ticket.