Missing Packs in Store

Does anyone know why I would be missing some packs in the in-game and webstore? For example, right now I can see the Appo pack for cash, but none of the crystal packs that were released where I can b...

android

ui (user interface)

EA_Gunner
9 months ago
Reboot the game and try now

inzuri

Rising Rookie

9 months ago

In game help chat confirmed that my SWGOH account is set to Belgium, however all of their steps to fix the issue are revolving around time zones/changing my payout time. Is there a better process to have the country my SWGOH account is associated to updated? I've tried explaining multiple times and the only response I'm getting is to change my payout time.

Ally code is 775-362-999 if that helps.

Also, this may be a potential bug during account creation. This account was created using the EA PC Client in the US. I've never been to Belgium, and my EA account correctly shows US as the country. I'm not sure why the game would have a different country associated to it.

Thanks!

EA_Gunner