10 days ago
Missing purchased items - Conquest Energy Bundle
Hello, yesterday I tried to buy the Conquest energy bundle on the game shop.
I entered my payment information and clicked buy. However, after the game was reloaded, I did not receive the goods.
However, as I was able to see in my email folder, the full price of $1.99 was deducted.
I would therefore ask you to check my case.
Ally Code:522-788-297
Thank you and best regards
Hi p747s6039prc,
This isn't something we can check through the forums, but our support team can look into it for you. Please send them a ticket from in-game, and share your Ally Code there. They'll do their best to help you.
- EA_Lanna