I purchased the $30 and $75 Scorch bundles. Did all tiers through 5 stars which put me at 100/85 stars. I kept trying to promote to 6 stars but kept getting a "promotion failed" message. I then restarted my game and my 30 shards were gone. I need this fixed ASAP. I planned on taking him to 7 stars right away. A prompt response would be appreciated.
you're doing better than me. I purchased the $29.99 pack and didn't get the shards.
Hopefully they take care of us soon.
EA_Gunner can you help with this? In game help from Monica wasn’t helpful. Suggested waiting 24 which I have. Still not thing at this point I went ahead and requested a refund from Apple. Inadvertently requested a refund for the Episode quest first, sorry, I don’t know how to cancel that. I just want to purchase the character bundle. Now the game said I’d reached my limit and then the bundle disappeared from the store. Help. Please. 451-999-627
Everything cleared out this morning allowing me to purchase the bundle. Hopefully I won’t be charged twice.
