Purchased 3 items in the web store on the 16th. The thread has been updated to saying that the missing items have been distributed but I only received 1 of the 3 orders. I have an in game ticker open but haven't had a response since 1 am on the 17th my order numbers are.
1005412722980
1005413522980
1005414322980
I do not have a ticket number in the game help that I can see but only that Vineet was the one who responded to me.
EA QV TeamI found the my cases tab but it says that I do not have any cases with them.
EA QV TeamI was able to get a case number. Case#166926856
Apparently my purchase only shows that it was made on the 18th and I need to wait 48 hours.
Any help in expediting this would be greatly appreciated
EA QV TeamThank you, I recieved an email shortly after your post that was very promising but unfortunately I have not recieved anything since that 1 email.
Still haven't heard anything since Monday
EA QV TeamI reviewed it 3 times and sent probably 4 emails since but it doesn't update to in progress
Community ManagerCommunity Manager
