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mauleasw's avatar
mauleasw
Seasoned Newcomer
9 hours ago

MY 14,5M GP ACCOUNT BANNED WITHOUT ANY VALID REASON

Why did my account got banned, for what reason?
I spent a FORTUNE in this game, MONEY and TIME, and just woke up with this:
ACCOUNT BANNED


14,5M GP acc with everything done so far, and a fortune spent!!!
Ally code: 255619261

PS: For those who would easily say 'repeat offences' when EA uses an AI-generated auto-ban system. I know for a fact that I have done NOTHING wrong over all these years. Easy words from a company that couldn't care less about customer service and keeps disappointing us constantly.

I was already close to quitting this game - but waking up to a ban with zero explanation, after years of time and a fortune spent, crosses every line of basic decency. There is no justification for this, and no response from their side whatsoever.

If anyone from EA actually reads this: I expect a real answer, not an automated dismissal.

5 Replies

  • harvestmouse1's avatar
    harvestmouse1
    Seasoned Ace
    31 minutes ago

    Could be true, definitely a lot of the banned accounts are Russian.  Using a VPN when purchasing is against the ToS.  If that is actually the reason, I'd have thought they'd have turned a blind eye to it though.  It's not really harming anyone and bringing in income.  

  • No. That's not how it works. If it worked as you write then a huge part of the players would be affected not 2-3 dozen.

  • cmjstota106's avatar
    cmjstota106
    Seasoned Veteran
    2 hours ago

    Are you in Russia or Belarus i think all Russian players who have to VPN to buy stuff in SWGOH were banned in last 24hrs

  • mauleasw's avatar
    mauleasw
    Seasoned Newcomer
    9 hours ago

    I did also check other banned accounts (from the last 24h, posted there), and from what I see, a lot of them are in the 14/17M GP range - which makes me seriously wonder if SWGoH is doing this on purpose, expecting us to start over and spend another fortune on their game. For me, that is the final line.

    I had just finished getting all GLs to Relic 10, and the new Maul to Relic 9 - with plans to push him to R10 as well. All of that progress, all of that investment - gone overnight with zero explanation.

    This is more than just a slap in the face from the developers and EA. The complete lack of communication, the vague "repeat offenses" message with no details whatsoever, the auto-ban system with no transparency - it's total disrespect toward loyal, long-term players. If there are legit cheaters out there, fine - ban them. But explain WHY. Someone who has invested years and a significant amount of money into a massive account has absolutely no logical reason to cheat. The silence and the generic ban message are simply not acceptable.

    I deeply regret the time and money I poured into this game. It was not worth it.

  • It's disgraceful! Read a lot of similar posts recently. Hope you get it sorted soon!

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