Forum Discussion

New Rookie

5 years ago

Solved

My Player Level has been Reset to Level 1

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone X OS Version 14.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 2...

bug

EA_HighCommand
5 years ago
Hi @Azzbo1475 and sorry about that.

We are aware of this and are working on a fix. Keep an eye on the official announcement: Incorrect Account Resets With Update

EA_HighCommand

EA QV Team

5 years ago

Hi @Azzbo1475 and sorry about that.

We are aware of this and are working on a fix. Keep an eye on the official announcement: Incorrect Account Resets With Update

JEDIJEDAILLE

New Traveler

5 years ago

@EA_HighCommand dear CG team, I hope you undertsand our frustration here for missing double drop, energy refresh, arena rewards, GAC, Rancor PIT and TW! we really need to be compensated for each of those items that we are missing over the last 24 hours (hopefully will not last more), I mean crystals up to +1000 (arena top 1 ship and toons plus daily, + GET, + gears + raid reward + best rewards from rank 1 in GAC + energy refresh). this is really super annoying to remain politically correct.
Ally code : 941-238-114.

Azzbo1475
New Rookie
5 years ago
The un-PC response will involve a lot of effing and blinding as well as excuse my french. Watch them throw chewie shards in there for a joke. They wont compensate us for anything, its EA after all.
xger2
Not applicable
5 years ago
@JEDIJEDAILLE If it goes long enough, people also miss out on a zeta mat, because they won't get to log in everyday and claim that reward, and since May is 31 days, the last day is lost - a zeta mat.
- Azzbo1475
  New Rookie
  5 years ago
  Ive now noticed its * this also gets resolved with the patch, they need to hurry it up now.
  - HAMBONE10000
    Not applicable
    5 years ago
    I'm learning that "we have a fix" apparently doesn't mean "we have a fix". Maybe say, "we think we have a solution but we're going to test it out for a bit before we say in such certain words "we have a fix"". I'm starting to believe that we're going to get another message soon that says, "We have a fix but our team is going to continue to mess around with it tonight so we'll be installing the fix in the morning."
HAMBONE10000
Not applicable
5 years ago
@JEDIJEDAILLE Yes! Missing out on all the normal stuff and the special stuff! And our alliances are missing out from our daily contributions!