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JHunnewell's avatar
6 years ago
Solved

Mythic Grand Masters Training Tier III not available

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel XL
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 514-166-861
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In Mythic Grand Masters Training, I simmed Tier I and played and completed Tier II. Tier III is unavailable for me to complete. It does not seem to be a Victory / Action count issue - the count does not seem to be shared in this event. I have the same issue whether I use my Android phone (Google Pixel XL) or my iPad (IOS).
Steps: How can we find the bug ourselves? You can see my screenshots attached.
Connection Type Wifi
Please select your region North America
Country USA

I'm attaching two screenshots - one showing that tier III is green (because I haven't played it yet) but is not available for me to select without paying crystals for the pleasure. The other shows the info for the event - there is not mention of victory / action count being shared amongst the tiers.

  • @GladOS-013 is correct. I also checked your account and can confirm that you completed Tier 3 of the event first, then Tier 2 and you completed Tier 1 last.
    Hope this helps clarify the confusion.

3 Replies

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @JHunnewell Based on these screenshots, it looks like you already completed tier 3. The event shows up as green because you have the option to pay crystals and play it again - but you need to pay crystals.
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @GladOS-013 is correct. I also checked your account and can confirm that you completed Tier 3 of the event first, then Tier 2 and you completed Tier 1 last.
    Hope this helps clarify the confusion.

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