No Connect option
I got a new phone and tried to connect my SWGOH account. I accidently entered the wrong year when it asked and I can't connect to my Google play account. I don't have a Facebook so I don't have the ability to do Facebook connect on my old device. I'm not sure it would matter because I don't have Connect in my settings. I just bought the hyper drive bundle the other day and would really like to not start over.
Help please.
I still have swgoh on my old phone and have my player ID.
Hi @CrashBoom4,
It sounds like your SWGOH account's date of birth is set to something under 18 years old. That's mainly why the Connect button isn't available; you need to be 18 years old in order to see/access EA Connect button, regardless of geo-location.
If you are 18+ and want to update your DOB, you will need to contact EA Help support and ask for an update. Once they've verified you're over 18, they'll get that sorted for you asap.
- EA_Lanna
