No one will die in Conquest

I battle the toons and get them down to one red bar but they don't die.  This is happening on both my accounts;

Lil Jai ally code 335 726 568

Jai ally code 838 616 982

both accts: in Sector 3 after half way boss. I have reloaded the game, bought new crystals and nothing has changed.

v/r

Jai D.