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SullustDaGoat's avatar
SullustDaGoat
Rising Newcomer
2 months ago

PROBLEM WITH A PURCHASE

[I’m sorry if there are some errors in my language, since I speak French normally] Hello,  Tonight, 19th of November around 11pm, I purchased the Episode Pass in the web app, and received an email ...
bug
ios
technical issues
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 months ago

Have you contacted EA Help support already? 

  • SullustDaGoat's avatar
    SullustDaGoat
    Rising Newcomer
    2 months ago

    I tried and am currently trying, but they closed my demand without any explanation so I'm trying again but I'm speaking with a chatbot....

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      2 months ago

      Do you know your case number? 

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