Forum Discussion

bnchn9's avatar
3 years ago
Solved

Proving grounds locked when no characters have been completed

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version 16.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 972-448-823
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I have not earned any conquest characters, but all the Proving Grounds battles show locked with the message “Congratulations! Max shards obtained!”
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

As seen in the attached screenshots, battles like Commander Ahsoka Tano are locked but I only have 13 shards.

  • This is working as intended in your case. You do not fulfil all the requirements:

    Requirements
    - 4 Million Galactic Power
    - Relic 3+ characters
    - Tiers are locked once 330 shards for the unit are obtained

2 Replies

  • This is working as intended in your case. You do not fulfil all the requirements:

    Requirements
    - 4 Million Galactic Power
    - Relic 3+ characters
    - Tiers are locked once 330 shards for the unit are obtained

  • bnchn9's avatar
    bnchn9
    3 years ago
    @EA_Gunner Ok that's what I figured, but I would suggest that the UI be updated so that I know why I am locked out.

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