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Arakyuzo's avatar
Arakyuzo
Rising Scout
2 years ago

Punishing One event : missing reward lvl 3

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? smartphone
OS Version 1.0.10.0.UHZEUXM
Ally Code: (Find it here: http://bit.ly/AllyCode ) 334-872-183
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Game crash, validate level and don't drop any reward
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country France

Hello,

October 23 I had with packs costing crystals and previous rewards of event 63/65 shards of the new ship, the Punishing One.

I did the daily level 3 of the event at 19:00 that day in order to earn, among other things, 5 shards that would have allowed me to upgrade it to 5 stars and then earn 10 additional shards by doing the level 4 unlocked in this way.

But when I passed level 3, the game crashed and asked me to reload. I did so and level 3 was validated and my Punishing One is still at 63/65.

I lost 15 shards and 1299 crytals because I took a new pack to get 5 shards after event to have P1 5*.

Do what you want, I'm tired having to send 100 messages to be compensated...

Arakyuzø

2 Replies

  • Have u tried using restore purchases (gear icon upper left... Then restore purchase)... Not sure what they can do without some sort of proof of purchase... 

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