Forum Discussion

New Novice

4 days ago

Solved

Purchased General Skywalker LSB 2

Please help, I purchased the General Skywalker LSB 2 about 8 hrs ago. I have not recieved the items/charactures however my bank was charged for the purchase. Please fix Player ID - <removed> ...

android

EA_Mako
2 days ago
Hey Emperor_Chris_1,

We cannot help with this via the forums. Please contact support as mentioned above, they'll need to look into this for you further if the option to Restore Purchases did not change things.

Emperor_Chris_1

New Novice

2 days ago

EA_Mako Why is this marked "solved"? I've been charged for a pack and still do not have the items. It's been over 24 hrs and none of the steps you listed above solved the issue

EA_Mako

Community Manager

2 days ago

Hey Emperor_Chris_1,

We cannot help with this via the forums. Please contact support as mentioned above, they'll need to look into this for you further if the option to Restore Purchases did not change things.