Re: EA Swgoh Web Store only gives me prices in Canadian Currency

Not using a VPN and my EA profile says United States

@FEAR8958 

Thanks for getting back to me. Try using a Chrome browser and put it in incognito mode. Let's see if that helps.

No change using chrome and incognito mode, still showing CAD denominations 

@FEAR8958 

Thanks for checking. It would be good to contact an advisor to see if there's an issue with your account. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

I've already tried that unfortunately,  they said there is nothing they can do and to just follow my post here

Since the crystal promotion runs out in a few days i purchased some, but had to pay an extra $3 for tax on coffers

Seems everyone says there is nothing they can do

Even created a New EA account under the same email as my game 

Shows my purchase history and country as US 

It's charging me canadian tax after converting 

Should be $53.69 instead It's 56 something after it's converted 

@FEAR1985 

Have you checked your Google Play/Apple account to see if it's wrongly in Canadian currency? I can't think of anywhere else this would be coming from other than what I've mentioned already.

Nope my Google play store is fine and always chqrges me correctly 

Update: it finally started showing USD on my phone while using mobile data

Still showing CAD using my home wifi

@FEAR1985 

Thanks for the update. This is a weird one for sure. Does your router have a location setting that is set to Canada?

Don't think so, but i wouldn't even know how to check that lol

@FEAR1985 

You should be able to log in to your router to find out. If you don't know how to do that, google the router model and you should find some instructions.

I'm sure it's my home wifi that's the issue since it's correct on my phone , unfortunately nothing i can do about that

@FEAR1985 

In that case, the best I can advise is to make those purchases on your mobile device. Apologies for the frustration ☹️