EA_Lanna
Community Manager
Community ManagerForum Discussion
3 Replies
- @EA_Lanna Yes, it's a very high account so I would really hate to lose the progress. I changed the email on my EA page to the new one. But when I log in to the game with the new email, it doesn´t have my account progress, as if it's still on the old account.
@EA_LannaI can log in to the webstore with the new email fine, and it shows my correct game crystals, but the game seems to be under the previous email still.
- EA_Lanna
Hi @Strella1981,
Interesting. That's odd behaviour. Would you have the Ally code for both accounts i.e. the account in your app and the account you're looking to recover?
- EA_Lanna
