Re: Game randomly freezes up during arena battles

Will post more info and situations when they occur. Will also keep an eye on running apps. Can add that I'm using the 8GB version of OnePlus 6t, running the latest official release of OxygenOS on top of Android as shown on the attachment.

Similar report from a Reddit user. https://www.reddit.com/r/SWGalaxyOfHeroes/comments/bb7j05/and_game_freeze_again/?utm_medium=android_app&utm_source=share

Well... I've turned of OnePlus game mode, just to see if that had something to do with it, but unfortunately no. 
I just lost my GA  when the game froze even before the battle started against a Nightsister team and never got a chance to use my best counter...

This happens to me loads, a real pain when your fighting Revan matches that take almost the entire 5 minutes

Some days now with less gaming, but the freeze-up returned again in p2 Hstr just now. 

I have this same issue, I posted it in here and was asked to post to this thread. Here is my original thread: https://answers.ea.com/t5/Technical-Issues/Game-freezes-in-battle-OnePlus/td-p/7365264

So briefly: 

- Mainly freezes on PVP battles (Arena and GA) (maybe one or two freezes on HSTR and TB

- Always freezeds during an attack animation (no particular character

- Device: OnePlus 5

- Wifi or cellular, doesn't matter

- No other linked facts like certain background apps

A couple of more freeze-ups. One in GA and one in the fleet arena. I've also experienced at least one in the regular arena and one more in HSTR P2, but didn't take a screen shots.

This has happened to me too in both arenas. I tried uninstalling and reinstalling and it doesn't help. 

It happens everyday and no one cares at EA... 

I have this same problem on the 6T. They tell me the same thing. I can only assume the game isn't stable on the OnePlus phones. I've contacted EA several times. They used to send crystals and now they just send the same response over and over again. I usually get locked during arena. However, it's occasionally locked fleet arena, raids, or even at the start screen. I've played the game on my computer using blue stacks and it's never crashed.