Forum Discussion

Seasoned Novice

Re: It's been impossible to play on Mobile Data for 4 weeks (but it works on wifi)

I am glad it works for you now, which country do you live in and what ISP are you using?

Unfortunately for me it is still not working, I have just uninstalled the game, switched off and on the phone, reinstalled the game and retried connecting on mobile data but I am still stuck when the loading screen is looking for potential updates ☹️

Bug still on for me.

5 Replies

Castheriis
1 year ago
@Virae_Arnaud I am in France and I am using Orange (Sosh to be precise).
I no longer get the connection error message and the game is running normaly on 4g/5g
I hope the problem will be sorted out quickly for you.
Virae_Arnaud
Seasoned Novice
1 year ago
Crazy, I'm on Sosh (orange) as well, in France as well. It does not work for me despite multiple cache clearing, reinstalling, restarting phone etc. I still can't play on mobile data.
EA_Gunner
EA QV Team
1 year ago
@Virae_Arnaud https://forums.ea.com/blog/swgoh-game-info-hub-en/orange-service-providers---france/4961175
Virae_Arnaud
Seasoned Novice
1 year ago
Thanks Gunner! I've posted a thread on the ISP forum to spread the word from Meathead (in French):
https://communaute.orange.fr/t5/ma-connexion/Je-ne-peux-plus-jouer-%C3%A0-StarWars-les-h%C3%A9ros-de-la-galaxie-SWGOH/td-p/3177980
It is still not working on mobile data but I've found a workaround yesterday. You can play on mobile data with orange if you use a VPN. I got NordVPN yesterday, it works fine if I activate it before launching the game.
It's clearly not ideal, but it saves the day for now.
Castheriis
1 year ago
Well, I am down again... ☹️