Re: Missing guild chat option

No offense, but if that worked I wouldn't have posted. 

It's clearly a bug affected many players. 

Same problem for me and maybe even worse cause I’m a guild leader.  I can’t chat or set any guild instructions!

Following the dev instructions posted in the link is useless because that “support” team won’t help.  They  told me I just have to wait for an update to fix it...even though the update notes say that support can fix it.

I sure do hope dev is looking into a fix.

I spent 90 minutes waiting to speak with someone last night for them to tell me the exact same thing. 

I went through the entire process listed upon that page which lead me to chat support.  Sadly, it did not resolve the issue.  They were stumped.  They suggested i report it here in the forums.  This is after 2 long support phone calls and 1 email support which wasn't helpful at all.  

I tried their suggested fix multiple times and it was useless!

Apparently it can never happen, but your account, like mine was converted to a minor account. I contacted the help desk by phone and was told my DOB was the wrong month and 30 years younger. They said no one has ever reported this problem and there is nothing they can do. I just have to wait 8 years for it to become an adult account. 

I’ve had this issue since they started rolling out Jabba. Ally code 543353899

Same problem and it has been happening for a few months now

I just got this issue when I sync’d apps to a new iPad.  The game and account are fine, but i no longer have chat.

This is happening again, I had chat working for years and now twice in the past 6 months it's just vanished. 

This is a bug that should be moved to the top of the list to be fixed. 

Billion dollar game and something like this just gets either ignored or no information put out about it from devs or staff. 

We need to know why it's happening and how it'll be fixed. 

Thanks