Hey i just bought both of the Rogue One Lightspeed bundles from the online webstore, and i only received the characters from one of the bundles. I received 2.070 crystals instead of the characters of the bundle for 15USD, i don't want these crystals, i want the characters i paid for. I have opened a ticket in the in-game help, but i have yet to get any help. The only thing that i have gotten out of it yet was a 250 crystal \"apology\". Can anyone help me get my characters or a refund? Thanks
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"},"Conversation:conversation:12047548":{"__typename":"Conversation","id":"conversation:12047548","solved":true,"topic":{"__ref":"ForumTopicMessage:message:12047548"},"lastPostingActivityTime":"2025-03-26T04:37:35.360-07:00","lastPostTime":"2025-03-26T04:37:35.360-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:12047548":{"__typename":"ModerationData","id":"moderation_data:12047548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message12047548AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/101592/1/IMG_0529.PNG\"}":{"__typename":"Attachment","id":"attachment:message12047548AttachmentNumber1","filename":"IMG_0529.PNG","filesize":1459677,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/101592/1/IMG_0529.PNG"},"Attachment:{\"id\":\"attachment:message12047548AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/101592/2/IMG_0516.PNG\"}":{"__typename":"Attachment","id":"attachment:message12047548AttachmentNumber2","filename":"IMG_0516.PNG","filesize":1417265,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/101592/2/IMG_0516.PNG"},"Revision:revision:12047548_1":{"__typename":"Revision","id":"revision:12047548_1","lastEditTime":"2025-03-25T18:00:28.496-07:00"},"ForumReplyMessage:message:12047571":{"__typename":"ForumReplyMessage","id":"message:12047571","conversation":{"__ref":"Conversation:conversation:12047548"},"author":{"__ref":"User:user:5458548"},"revisionNum":1,"uid":12047571,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"subject":"Re: Received crystals instead of Characters","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12047571"},"parent":{"__ref":"ForumTopicMessage:message:12047548"},"body":"My ally code is 191-425-136
Order number is: 1005385430900
Date of purchase is 3/20/25
","body@stringLength":"105","rawBody":"My ally code is 191-425-136
Order number is: 1005385430900
Date of purchase is 3/20/25
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