Forum Discussion

qnahx's avatar
6 months ago
Solved

Received crystals instead of HOTH lsb

I purchased HOTH lsb from the webstore, but got crystals in game instead. Please help me to switch the rewards accordingly to the purchase. Ally code 554-261-938

9 Replies

  • @EA_Gunner I also didn’t receive the LSB. I'm in the same situation, I may have accidentally picked up these crystals.

    I consulted EA Support's customer service, and they suggested that I go to the forums to give feedback, and sure enough, I saw players who were also experiencing the same package error.

    I've made a successful payment, I just want these characters, please help me with advice, thank you!

    with my code :498-191-598

  • Carneginho's avatar
    Carneginho
    Seasoned Rookie
    6 months ago

    @EA_Gunner I also haven't got the characters included in LSB, my ally code is 892-735-365. Thanks in advance🙂

  • @EA_Gunner I'm facing the same issue too, waiting and rebooting has not helped, and the crystals seem to have been added without my claiming them. Please do take a look at this.

    Ally code: 979-699-529

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