Forum Discussion

JCPDS3's avatar
JCPDS3
Rising Rookie
4 days ago
Solved

Received Crystals Instead of LSB

Hi! I received crystals when purchasing the Darth Malgus LSB from the webstore. Could you please fix this and, if possible, the Kessel Run points  for me?  Thank you! Ally code: 444-771-885
ios
pc
  • EA_Lanna's avatar
    EA_Lanna
    3 days ago

    👉 *Marked as solution for visibility purposes only. 👈

    Hi Heroes, 

    Thanks for reaching out to let us know the bundle granted you crystals instead of the LSB content.

    For any missing content cases, our support team can check it out for you. Open a case from inside your game to connect with them. They'll need the following information to get started:

     

    They'll do their best to look into this for you.

    - EA_Lanna

Shbeberb's avatar
Shbeberb
Newcomer
15 hours ago

I purchased a ben solo lightspeed for a friend in my guild. I bought it through itunes And it was not recieved. I waited a day and nothing but the money was taken from my account. I requested a refund and tried to repurchase it for them and it still didnt go to them yet i was still charged. i have both order numbers and will probably need to request a refund for the 2nd attempt too at this rate

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