Missing Store Offers Due to Account Origin Region

Question

I've had this problem for well over a year at this point, where a majority of the shop offers that involve chance do not show up. Many other people have reported this problem, and its been linked to the origin country of an account being in a place with certain anti-gambling laws (mine is Belgium). I moved from Belgium nearly a decade ago, yet my account still follows the laws of Belgium rather the US where I currently reside. Over the course of dozens of conversations with the in-game customer support, many of which ended in links to other star wars games or suggestions to reinstall the game, no solution has been presented for what seems to be a relatively straightforward and easy fix. A while ago, Gunnar suggested on a similar post such as this to try with the in-game support as they should be able to fix this problem, but I'm back now to report that nothing has changed whatsoever. Is there really no fix for this, or can something be done?

Ally Code: 286-477-487

Region: USA

Attachment 1: Example Customer Support Screenshot

Attachment 2: Example Store Offers 2/13/2025

ace85205 · Answer

The issue has been fixed! I really appreciate it and thank you so much!

ea_gunner · Answer

Reboot the game and check again

babybelgium · Answer

I’m experiencing the same issue, I still live in Belgium. You think this issue could be bypassed by going to a neighboring country and reinstalling the game there? As my brother plays this game as well, he lives in the Netherlands and doesn’t have this issue.