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Hawkwaard's avatar
Hawkwaard
Seasoned Newcomer
9 months ago
Solved

Rogue 1 Lightspeed Bundle 2

I have tried to purchase the above LSB through the PC client on 21st March, but the app crashed and the option to purchase has disappeared. I have not been charged, and no email confirmation came thr...
crashing
pc
  • EA_Gunner's avatar
    EA_Gunner
    9 months ago

    Looks like the purchase is now stuck. This is related to a known issue on our server side. We added your account details to the report.

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
9 months ago

Was there an option to cancel the pending purchase? If so, you need to cancel it. Otherwise, the bundle will always disappear.

  • mlq0aebwc89n's avatar
    mlq0aebwc89n
    New Novice
    9 months ago

    At my purchase were no options, the Webstore just crashed. In my EA Help profile are 2 failed transactions listed, but there are no cancel options too

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      9 months ago

      Looks like the purchase is now stuck. This is related to a known issue on our server side. We added your account details to the report.

      • mlq0aebwc89n's avatar
        mlq0aebwc89n
        New Novice
        9 months ago

        My account or from the person who started the Discussion? I just commented because I have the exact same Issue which also hasnt been fixed, I dont want the person who started this discussion to be left out ;)

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