Forum Discussion

96Icarus's avatar
96Icarus
Seasoned Newcomer
2 months ago

Stuck after purchase

I started the game and saw an ad for the Jawa Pack. It was exactly what I needed, so I purchased it. However, after completing the purchase, the items didn’t load. I restarted the game, but still didn’t receive any items. The game opens normally, but whenever I navigate through menus—like challenges or my character screen—and then return to the home screen, it gets stuck on the loading screen. I have to close the entire game after just one battle or even just checking my characters.

Obviously, I want the items I paid for, but the bigger issue is that I can’t play the game properly now. I’ve already tried restarting my phone (a new iPhone 15) and reinstalling the game, but nothing has worked. Can anyone help?

 

  • 96Icarus's avatar
    96Icarus
    Seasoned Newcomer

    After looking at the most recent posts from others, it seems I’m not the only one experiencing this issue, and thankfully it’s not related to my purchase. It looks like it’s a broader problem that will likely be resolved soon.

    That said, while the main issue might get fixed, will I still receive the items I purchased?