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b902db36bebfadd0's avatar
b902db36bebfadd0
Seasoned Traveler
22 hours ago

subject EA help

To the relevant authority,

I am writing to formally appeal the ban imposed on my account. I have been working on this issue for months. I have never used cheats, third-party software, or engaged in toxic behavior/abusive language. Despite my continuous efforts to resolve this issue, my account remains restricted.What makes this situation even more frustrating is the lack of action taken against those who openly cheat in Fleet Arena. I have repeatedly reported a player who consistently ranked in the top 10 against high-level Leviathan builds. This is mathematically and mechanically impossible under normal game conditions, yet no action has been taken against this player while my legitimate account remains banned.I can still access the game from other platforms, but this "banned" status prevents me from playing on my computer. I request that my case be manually reviewed by an expert. If this forum or support channel cannot provide direct assistance, please forward this request to the relevant department.I am a dedicated player who values ​​fair play and expects the same level of integrity from the game's moderation system

Note: The incident involving the ship occurred because of another account I own.

.

Alliance Code: 499 638 237

 

4 Replies

  • If you can access the account from other devices it isn’t banned for cheating or anything else. Is it the EA ID that’s banned?

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    19 hours ago

    Is that the right ally code? Hard to see how you've been banned for months if you participated in GAC 10 days ago.

  • I presume if you if this has been going on for months, you've filled out a form?

    Cheating and Appeals Process | EA Forums - 10674104

    If not, what have you been doing?  If yes, this is reviewed by real people (who know the game, not support) and I guess they've made a decision.  Note, they do not inform you directly on their decision.

    b902db36bebfadd0 wrote:

    Note: The incident involving the ship occurred because of another account I own.

    ?

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