SWGOH is not starting
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S10e
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I cannot login with my S10e and not with my Android tablet A7 in Galaxy of Heroes. The game shows when opened the black screen with disney logo and lucasart and sometimes it goes to the picture where the information appears that the cantina is loading, but the text cantina is loading or something else is not shown.
Steps: How can we find the bug ourselves? I don't know
Connection Type Mobile
Please select your region Europe
Country Germany
I cannot login with my S10e and not with my Android tablet A7 in Galaxy of Heroes. The game shows when opened the black screen with disney logo and lucasart and sometimes it goes to the picture where the information appears that the cantina is loading, but the text cantina is loading or something else is not shown.
Hi all, and thank you for the reports.
Have you tried all the available troubleshooting steps outlined HERE?
After an update, it can take a while to get the required files at the start of the game, so leaving it on the loading screen usually resolves this.