@CG_MindTricks wrote:@WotY_72 We double checked your account and for the month of September, the server logs show ...
... what this tells me is that if you are 100% sure you did sign up for the 17th-20th of September TW, the issue is not with being "dropped out" because there was no sign up registered in the first place. The issue must be somewhere else.
Thank you @CG_MindTricks, that tells me that the theory that this is a sync bug is very much more likely. I'm not sure how the different game modules interact/handoff with each other, but it appears that my signup was dropped on the client side before it synced to the server.
I do have connectivity dead spots that I frequently pass through, where I'll be moving out of wifi coverage & may not have LTE yet. I've had occasions where I'll be in a battle, and after it ends I'll get a "check your connection" pop up....but I've never had issues with the battle not registering after I regain connectivity.
My best guess at this stage is that somehow the game allowed me to appear to join when I was disconnected, and then failed to pass the TW registration when I reconnected? Just hypothesizing, but that game module cache handoff might be a good place to focus your investigation. Or possibly they could code in that the 'Join' button be deactivated when you lose connection? Or do a behind-the-scenes confirmation handshake for the registration, and pop an error dialogue if you're offline?
Regardless, thanks for checking the server log against my account. I'm going to try signing up for the next TW from a known dead spot, and see what happens when I get back online.
@WotY_72 wrote: I'm going to try signing up for the next TW from a known dead spot, and see what happens when I get back online.
Just as follow up, I tried signing up for this TW from a dead zone, but wasn't able to get signed up if my connection was flaky. It immediately popped a 'check connection' dialogue.
As soon as I got back into a good signal it let me join without any issue.
So much for that crazy theory.
