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jjflannery87's avatar
jjflannery87
Seasoned Novice
2 months ago

Tusken Lightside Bundle

I tried to purchase the tusken lightside bundle. The purchase took a long time and never went through. I wasn't charged, and I also did not receive any units/crystals.  When I try to purchase the bundle again, it's gone from both the store and the app.

 

Can you reset the ability for me to purchase the bundle on my account? Thank you

Ally Code: 361-281-998

10 Replies

  • Just wanted to see if there has been any movement on this. Spoke with the in game help team and they didn't assist.

  • Maiyuh1's avatar
    Maiyuh1
    Rising Novice
    2 months ago

    Having the same issue with Smuggler's Lightspeed Bundle. Ally code: 519-256-919 🙁

  • Reboot the game and swap stores. Additionally, check if you have a pending transaction. If yes, cancel it and bundles will reappear in stores.

  • Maiyuh1's avatar
    Maiyuh1
    Rising Novice
    2 months ago

    I've done all that but it still not reappearing. Its not pending because it failed, no? 

  • jjflannery87's avatar
    jjflannery87
    Seasoned Novice
    2 months ago

    He EA_Gunner

    I tried both those options and still don't have any luck. Is there a way you can reset the store on your side? I can't seem to get the bundle back and no pending transactions

  • Sorry to bump this, was really hoping to purchase this bundle. Can anyone reset the store for me? I can re-purchase if that happens

  • jjflannery87's avatar
    jjflannery87
    Seasoned Novice
    2 months ago

    Did you ever get this resolved? I've not heard back since my last post

  • esasedtyh's avatar
    esasedtyh
    New Novice
    2 months ago

    i have same problem as you I tried to buy from pc client but forgot I didn't save card details so I went off it and now I can't buy it since I won't show up when it does I get error

  • Still no luck with this, a guild member said I'm ineligible for the pack to be gifted as well. Tried to clear cache/every suggestion I've received.