Forum Discussion

MisterTedious's avatar
4 years ago
Solved

Unable to Purchase Crystals

Unable to purchase crystals. When I click on a crystal pack I get a "Store Error" text box with the text, "Please ensure you have network connectivity and a valid billing account. If you have been ch...
  • EA_Mako's avatar
    4 years ago

    Hey @MisterTedious,

    Which operating system are you playing on currently?

    If you're on iOS, there were some intermittent service outages being reported by Apple earlier, which may impact your ability to make purchases.

    Those look to be clearing up, though you can track the status on Apple's System Status page

    If you're still having these issues or are not using iOS please let us know, thanks!

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