Forum Discussion

NotAGamergirlzzZ's avatar
NotAGamergirlzzZ
New Adventurer
1 year ago
Solved

Unwanted charge was made automatically or maybe it’s a duplicate charge

Hi so the last time I bought pack was on Dec 31. And the pack was LSB.  But today Feb 13. I just top up my card and then suddenly an amount of LSB price was credited out of my card! I didn’t try to buy anything and I was offline at the moment my money got charged.

I have contacted Apple support and they said the payment was made but never went through and when you update your card, it just start the processing.

so I have got charged for nothing, or I might have already bought that LSB pack and then it charging me again today. Idk why please help!

I want a refund for today’s unwanted charge please

 

 

  • Going to update my case as I completely forgot about it. After I contacted EA they have told me to contact this through your provider. So in my case I have to contact Apple for the refund. I hope this helps for future player who stumble upon my post.

4 Replies

  • Going to update my case as I completely forgot about it. After I contacted EA they have told me to contact this through your provider. So in my case I have to contact Apple for the refund. I hope this helps for future player who stumble upon my post.

  • NotAGamergirlzzZ's avatar
    NotAGamergirlzzZ
    New Adventurer
    1 year ago

    Idk if I can safely leave the Receipt order ID and document no. here. Please let me know for any update 

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 1 hour ago
27,811 Posts