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NotAGamergirlzzZ's avatar
NotAGamergirlzzZ
New Adventurer
1 year ago
Solved

Unwanted charge was made automatically or maybe it’s a duplicate charge

Hi so the last time I bought pack was on Dec 31. And the pack was LSB.  But today Feb 13. I just top up my card and then suddenly an amount of LSB price was credited out of my card! I didn’t try to buy anything and I was offline at the moment my money got charged.

I have contacted Apple support and they said the payment was made but never went through and when you update your card, it just start the processing.

so I have got charged for nothing, or I might have already bought that LSB pack and then it charging me again today. Idk why please help!

I want a refund for today’s unwanted charge please

 

 

  • Going to update my case as I completely forgot about it. After I contacted EA they have told me to contact this through your provider. So in my case I have to contact Apple for the refund. I hope this helps for future player who stumble upon my post.

4 Replies

  • NotAGamergirlzzZ's avatar
    NotAGamergirlzzZ
    New Adventurer
    1 year ago

    Idk if I can safely leave the Receipt order ID and document no. here. Please let me know for any update 

  • Going to update my case as I completely forgot about it. After I contacted EA they have told me to contact this through your provider. So in my case I have to contact Apple for the refund. I hope this helps for future player who stumble upon my post.

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