Forum Discussion

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
5 months ago

Won't Load After Update Issue

Hello folks, 

If your game is still stuck on the load screen after yesterdays update, we have heard that uninstalling and reinstalling can fix your issue. 

  • DarthJobbie's avatar
    DarthJobbie
    Seasoned Traveler

    If on PC there is a repair option which may work.

    The game is still force closing with no reason, so maybe its the EA app, which i suspect it is, i havent lost anything from the closures but still worrying with GAC.TW around.

  • still getting this issue freezing making me restart on start up splash screen and making me restart during buying basic packs reloading mulitple times it works eventually

  • Can get into game, just , but battery use is through roof - cant use keyboard, everything sluggish. after 5mins phone is too hot to hold and google play keeps crashing.

    any official word on the tech bods looking into this?

  • I still can't load the app on my phone. Tried uninstalling and reinstalling, restarting my phone etc. When it does on the odd occasion load, it runs so slow I can't open anything and then my phone gets so hot I literally can't touch it.

  • My chromebook still can't launch the game either. My iphone worked fine for a day or two, but now crashes or freezes regularly.

     

  • Game is stuck loading after clicking on the menu screen, I’m just left with a spinning circle of boredom.

    • TalonTK421's avatar
      TalonTK421
      New Traveler

      Update game either via google play or apple equiv then try again