Hi all,
The Mix 2S should be good to go now as well. Can everyone with that device go to the PlayStore and see if SWGoH is available again, please? Thank you!
hi @EA_Lanna , I have the same message as everyone, it says that my device is not compatible (on play store)
(edited) and yea, I also have a Mi Mix 2S
Community ManagerThanks for clarifying @rodskin86. 🙂 Can you confirm one more thing for me? Have you linked your SWGOH game progress to your Google Play account before this or are you playing on a Guest Account?
I have been playing for years on my OnePlus 2 without any problem.
It happened when I bought a Mi Mix 2s and tried to install the application. My account has always been linked 🙂
Community ManagerExcellent. Ok that's good.🙂 I'd still advise jotting down your Player ID or Ally code for your own record keeping while you're still in your game, just in case you ever need to provide it again.
Alright, this sounds like it's a Google Play Store error message, not an error the Game is sending out. 🤔 I'll be honest, I'm no expert on Google Play but I'd like to try something here all the same. Could you try clearing the Google Play Store cache and then the data? I'll share a screenshot of this specific step below (source from the Google Help Center). After that, restarting the Play Store and installing the SWGOH app again should do the trick I hope. Let me know if that works for you.
The problem is not from any cache or anything.
I can't even install it from the play store website
as you can see on the screenshot, my smartphone is not available.
Even if I wipe all datas on my smartphone and factory reset it, I won't be able to install it
Maybe, the dev team has limited to special screen sizes as the Mi Mix 2S's ratio is 18:9 ?
