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Kondziu2000's avatar
Kondziu2000
Traveler
2 months ago
Solved

I can't play The Sims Legacy

I just bought it on EA, the game downloaded and when I tried to launch it nothing happens. I get a pop up that says "Launching game..." and when it disappears nothing is happening. Can someone help m...
  • puzzlezaddict's avatar
    2 months ago

    Diegog546​  Your new dxdiag still lists the old driver, so it didn't install properly, or it somehow rolled back to the previous version.  Please try again, and after you restart your computer, check the driver version.  Click Windows key-X, select the Device Manager, expand Display Adapters, right-click the Intel entry, select Properties, then Driver, and you'll see a version and a date.  The new version should be 32.0.101.7088, and the date June 22 or close to it.

    Your dxdiag also has some DirectX 9 errors listed, but Sims 1 doesn't use DX9.  Still, they're coming from somewhere, so it's a good idea to reinstall DX9.  You don't need to uninstall it; just run the installer and restart your computer.  More details are here:

    Re: Sims 3 launcher won't open | EA Forums - 8260715

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