I purchased the birthday bundle and have been unable to play Sims 1 since. Each lot I've tried to play renders the house and everything inside invisible. As I mouse over the area, items will appear but disappear. I've been trying all of the recommended fixes on both the EA Forums and Reddit threads, but I've not seen where anyone else is having this particular issue. Anyone else experiencing this or now how to remedy it?
I also have this problem and have been searching for a solution. It sucks cause the game runs fine but I can’t see where to put anything :/
I can't even open the game at all once I bought it. The Sims 2 runs fine but the first game doesn't even open at all
fc71d142f69cb390 queenhunterr Try updating your graphics driver. Everyone else with this issue who's provided the relevant information has had a significantly outdated driver.
If that doesn't help, or you don't know how to do it, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Mikey0902 Please try reinstalling your 2015 and newer VC++ runtimes. Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, and uninstall everything from 2015 and newer. Don't touch the older versions.
Download the x86 and x64 versions (not the ARM version) of the 2022 runtimes from Microsoft:
https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
Install the runtimes, restart your computer, and try to play.
If that doesn't help, please provide the information requested in the accepted solution of the master Sims 1 won't launch thread:
Hello puzzlezaddict ,
Thank you so much for the reply and the help I'll try updating my driver. In the meantime, here is my dxdiag.
Update- when trying to download the program you suggested I was met with a "something went wrong. Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturers website to update. Installer exit code 1." message. Unsure what to do next. Thank you!
queenhunterr Did you try this driver specifically?
And did you run it as an admin, as in, right-click the download and select "Run as administrator"? If that doesn't or didn't help, let me know, and I'll PM you instructions for how to install the driver anyway. I don't want to post them here because other players could use it to force-install an incompatible driver without realizing that's what they were doing.
Hellopuzzlezaddict ,
yes I tried that installer. I went back and took it off and tried again running administrator and was met with the same message unfortunately. Were you able to see my dxdiag? Thank you for taking your time and energy trying to help me figure this out. I really appreciate it!
Hello,
I am having the same issue when going on any house.
I first kept getting an error message about VulKan? graphics card then the game randomly started when I wasn't looking, it was strange. Now I am getting this.
Attached DxDiag
Also here is the report ID- 23f746a7-7d05-44af-817f-c7484225a849
queenhunterr I did read your dxdiag, which is why I asked about the specific driver you'd want for your graphics chip. Since you got an error when trying to install it, please try this:
https://www.intel.com/content/www/us/en/support/articles/000087660/graphics.html
Bethlovtt Your graphics driver is also very much out of date. Here's the newest one for your iGPU:
Run it as an admin, as in, right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
If you can't install it the normal way, try the other suggestion here:
https://www.intel.com/content/www/us/en/support/articles/000087660/graphics.html
