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733ce075af6e0c1b's avatar
733ce075af6e0c1b
Seasoned Newcomer
6 months ago
Solved

Sims Legacy no longer loads after Patch #4

Laptop
Windows 10 
Intel i5 2.4 GHz
NVIDIA 1050i
Steam
The Sims Legacy standalone

Was just playing Sims Legacy yesterday and I have 19 total hours of playtime on it. It loaded-up just fine and ran very well - zero serious issues. 

Now, today, it won't load-up at all - the cursor shows a blip of the "Loading" eggtimer, but then it stops. 

Ran File Verification - 1 file needed to be replaced.
Attempted to load the game again
- same issue.

Uninstalled and re-installed
- same issue. 

Edit:
Uninstalled and re-installed the Microsoft Visual C++ 2015 - 2022 Redistributable (x64) and (x86) then restarted my PC
- same issue. No change. 

pc
technical issues
  • 733ce075af6e0c1b's avatar
    733ce075af6e0c1b
    5 months ago

    puzzlezaddictMy problem is solved. 

    The issue was an inconveniently timed Nvidia driver update which must have changed-over control of the Sims graphics from my laptop's Intel GPU to the Nvidia. Switching it back did the trick. 

    Thanks again for trying to help me!

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    733ce075af6e0c1b  Try reseting your user data.  Go here:

    C:\Users\your username\Saved Games\Electronic Arts

    and move or rename the Sims 25 folder.  This will remove, but not delete, your saves and other user data.  Let me know whether you can play, and if you want to restore your saves, we can work on that.

    If you can't play after moving the folder, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • 733ce075af6e0c1b's avatar
    733ce075af6e0c1b
    Seasoned Newcomer
    5 months ago

    puzzlezaddictMy problem is solved. 

    The issue was an inconveniently timed Nvidia driver update which must have changed-over control of the Sims graphics from my laptop's Intel GPU to the Nvidia. Switching it back did the trick. 

    Thanks again for trying to help me!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    733ce075af6e0c1b  That would explain it, but you should be able to run Sims 1 on your Nvidia GPU as well.  If you'd like to troubleshoot that issue, let me know, and attach a (fresh) dxdiag to your reply.

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