Forum Discussion
puzzlezaddict
1 year agoHero+
rkhale01 Please try reseting your user data. Go here:
C:\Users\your username\Saved Games\Electronic Arts
and move or rename the Sims 25 folder. When you launch the game again, it should rebuild this folder. Any saves you've created will be intact in the folder you moved but not read by the game, and they can be restored later if you like.
If this doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.