Hi Cade! Where would I be able to find these files?
Community ManagerHeya NikolaosThourn
If you click the links in my previous message you should see the steps to find them.
My EA Error Report ID: 73ce9d13-f529-4f7a-ac14-1e35e6909906
Also, my DxDiag File is attached.
Thank you for your assistance!
Community ManagerThanks, this is showing your Xbox Game Bar is crashing, let's try disabling that and let me know if you're still seeing the crashing.
Okay, after a quick google search, I have figured out how to disable the xbox game bar, and I have set the background component permissions menu to never.
When I did that, something happened to my EA launcher—for some reason the shortcut on my desktop was removed as a result of a file issue—so I re-downloaded the EA app and ran a repair on it. Once I got all that squared away, I tried again to launch the Sims 2. While the game did load up the Sims 2 introduction screen along with the Sims 2 music, it has been sitting on this screen for the last 10-15 minutes. Any tips on what I should do now? Would another DxDiag file help?
