Forum Discussion

EH2023SL's avatar
EH2023SL
Seasoned Newcomer
8 months ago

Sims 2 crashing suddenly after recent update

Before the most recent update, my Sims 2 game never crashed. However, after updating on 2/28/25, the game crashes after only 20 minutes of playing. Additionally, no error messages or warnings pop up before the crash, it is always sudden after loading into the household. I have no CC or cheats enabled, so I do not know why I am experiencing this and I am not sure what to do now. Any help would be appreciated!

39 Replies

  • af88b1fa79a2c244's avatar
    af88b1fa79a2c244
    Seasoned Newcomer
    8 months ago

    Hi Cade,

    I don't have a path like that in either my C:\Users drive or my installation drive.

    There's no EA Games\The Sims 2 Legacy\ folder in C:\Users\<username>\Documents.

    I have [installation drive]:\Program Files\EA Games\The Sims 2 Legacy, but there's no Logs folder in there.

    My game crashes either after the introductory sequence finishes or if I click during the introductory sequence to bypass it.

    It just goes back to my desktop.

  • thegaby_veronica's avatar
    thegaby_veronica
    New Novice
    8 months ago

    Hi Cade, I was able to upload my logs into a Google Drive and hopefully you can see the link now. The game just turns off without an error:

    https://drive.google.com/drive/folders/1jTLFpU2aiI74IT7oCoyepMSRe2JiuWMY?usp=sharing

  • So, where are we with this update that's supposed to fix this crashing problem? It's been like this for two weeks, and no one's done anything. No official message, no announcement...

  • Vishnou-coco's avatar
    Vishnou-coco
    Seasoned Novice
    8 months ago

    Very good question. I managed to stop the game crashing by removing the audio from my game but the crash just started again as before without an error message. I've had other bugs in the last 1 week: game lag during a game, the butler standing around doing nothing. 

  • vinnylately's avatar
    vinnylately
    New Traveler
    8 months ago

    New update is massively helping 2+ hours no crashes. Keep it up! TY for all yall do!

  • I have the same problem, I barely use CC. It’s also notorious for crashing when my sim turns into a werewolf, leaving for a community lot, saving at a bad time (like too many cars out front or transitioning from night to day). No warning just straight back to desktop. 

  • thegaby_veronica's avatar
    thegaby_veronica
    New Novice
    7 months ago

    EA_CadeHi Cade, I figured out what the problem was! I had downloaded CoolSims Female Hair 92 into my game and it was making it crash! I did the 50/50 method to narrow it down and now since I've removed it I'm experiencing no issues 😀

  • Same! It’s driving me insane and I’m about to give up on playing after 20 years. The screen rotation has also changed - why change things that are working?

  • SPADER1826's avatar
    SPADER1826
    Seasoned Newcomer
    4 months ago

    I need to know how to delete all old mail in Spades POGO mail

     

About The Sims 2

Share your experiences, get to know other Simmers, and find troubleshooting & fixes in the official The Sims 2 community.2,530 PostsLatest Activity: 2 hours ago