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polardonkey13's avatar
polardonkey13
New Novice
11 months ago

Stuck on loading screen when traveling with more than one sim

There seems to be an issue with traveling. I have a family of five and everytime I try to go to a community lot the game get stuck on the loading screen. After I while it seems like the lot has loaded as I can hear sims talking in the background. But the loading screen never goes away. If I only travel with one sim it works fine. What might be the issue?

I have no mods or CC

8 Replies

  • Gliv_Gluv's avatar
    Gliv_Gluv
    Seasoned Traveler
    11 months ago

    I can confirm I am having this same issue - even after todays patch. 

  • 59728bb2cf9fd485's avatar
    59728bb2cf9fd485
    New Novice
    11 months ago

    I've the same issue after updating the latest patch. And my Sim is traveling alone, still loading forever 😔 can't play.

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    11 months ago

    Heya @59728bb2cf9fd485

    Can you try generating a brand new neighborhood file please and let me know if this persists?

    You'll need to move or delete the Neighborhoods folder in Documents -> EA Games -> The Sims 2 and a new Neighborhoods file will generate when you launch the game again. Be sure to delete the entire Neighborhoods folder rather than deleting the sub-folders within that file. 

  • polardonkey13's avatar
    polardonkey13
    New Novice
    11 months ago

    EA_CadeYes, I have installed the latest patch. I had the same issues before the patch and hoped it would be fixed after the update but unfortunately the issue remained. I have attached the DxDiag file and EA Error Report ID as requested 

    Ea Error Report ID: cacec125-a60c-4e61-9f17-02db9c017276

     

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    11 months ago

    Thanks polardonkey13 

    Can you try generating a brand new neighborhood file please and let me know if this persists?

    You'll need to move or delete the Neighborhoods folder in Documents -> EA Games -> The Sims 2 and a new Neighborhoods file will generate when you launch the game again. Be sure to delete the entire Neighborhoods folder rather than deleting the sub-folders within that file. 

  • Gliv_Gluv's avatar
    Gliv_Gluv
    Seasoned Traveler
    11 months ago

    I have the same issue you described and after making a new family the bug came back after awhile. Personally I think it's related to Sims being added to a household that might trigger it but I'm unsure.

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