Forum Discussion
8 Replies
- EA_Cade11 months ago
The Sims Team
Heya polardonkey13
Sorry to hear it. Have you already installed today's patch?
If so, please provide us with a DxDiag file and an EA Error Report ID if you're playing on EA app so that we can take a look.Thanks!
- Gliv_Gluv11 months agoSeasoned Traveler
I can confirm I am having this same issue - even after todays patch.
- 59728bb2cf9fd48511 months agoNew Novice
I've the same issue after updating the latest patch. And my Sim is traveling alone, still loading forever 😔 can't play.
- EA_Cade11 months ago
The Sims Team
Heya @59728bb2cf9fd485
Can you try generating a brand new neighborhood file please and let me know if this persists?
You'll need to move or delete the Neighborhoods folder in Documents -> EA Games -> The Sims 2 and a new Neighborhoods file will generate when you launch the game again. Be sure to delete the entire Neighborhoods folder rather than deleting the sub-folders within that file. - polardonkey1311 months agoNew Novice
EA_CadeYes, I have installed the latest patch. I had the same issues before the patch and hoped it would be fixed after the update but unfortunately the issue remained. I have attached the DxDiag file and EA Error Report ID as requested
Ea Error Report ID: cacec125-a60c-4e61-9f17-02db9c017276
- EA_Cade11 months ago
The Sims Team
Thanks polardonkey13
Can you try generating a brand new neighborhood file please and let me know if this persists?
You'll need to move or delete the Neighborhoods folder in Documents -> EA Games -> The Sims 2 and a new Neighborhoods file will generate when you launch the game again. Be sure to delete the entire Neighborhoods folder rather than deleting the sub-folders within that file. - polardonkey1311 months agoNew Novice
EA_CadeThank you. Had to make a new family but it seems to be working now.
- Gliv_Gluv11 months agoSeasoned Traveler
I have the same issue you described and after making a new family the bug came back after awhile. Personally I think it's related to Sims being added to a household that might trigger it but I'm unsure.