I have the exact issue - I had the game through the EA app. I used to not be able to load a household seemingly due to the "Direct3D returned an error: D3DERR_INVALIDCALL! The application will now end." error, but since the newest patch, it now reads "The application has crashed. The application will now terminate." I cannot find a solution anywhere
Same! I have the exact same issue, really sucks! I messaged the help service and apparently they aren't even looking into this as they consider the issue as fixed?! So not great news, might need to get refunds.
