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toffiipudd's avatar
toffiipudd
Seasoned Newcomer
2 months ago

Can’t click on certain notifications

I can’t click on shop/information/chatty. I can only cancel (X)  new notifications away, but can’t check through each individual one!!

I’ve checked all mods and they weren’t conflicted, the ui recolour i’m using isn’t the problem as well because  I tried playing without it.

Changed the aspect ratio as well, tried fullscreen and windowed but it still doesn’t work. The only thing I haven’t done is disable all mods but that’s something I’m trying to avoid :( please help!!

4 Replies

  • toffiipudd's avatar
    toffiipudd
    Seasoned Newcomer
    2 months ago

    I’ve tried turning off the online tab as well, but still can’t click on anything else. I’m a Windows 11 user, running on PC. Everything else works perfectly in game.

  • toffiipudd​  What do you mean that you can cancel the notifications but can't check them separately?  I mean that if you close the top one, the next one should show.  The image you've posted isn't a notification exactly and doesn't function like one.

    Have you tried NOT signing in at the Main Menu?  That would get rid of the image in your screenshot, and possibly allow you to sort through the actual notifications.

  • toffiipudd's avatar
    toffiipudd
    Seasoned Newcomer
    2 months ago

    I’ve gotten rid of the thing i showed in my screenshot with no worry by turning off the online notifications, my concern is i can see new notifications, and cancel them to see the next, but I can’t click on Chatty or any other tab in the top right UI. I can only see things like party notifications, but not what sims say.

  • toffiipudd​  Then please test with your Mods folder removed.  You don't need to save your progress, but I don't want to potentially send you down a rabbithole of troubleshooting if this issue is mod-related.  You can just let the game clock run until you have a few notifications that you wouldn't normally be able to see.

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