Can't download Purchased History items??

Question

Hey so I'm having trouble with my Purchase History --- Specifically I'm looking to re-download Lunar Lakes after having to re-download my game. Lunar Lakes is showing up in my Purchase History, however when I try to download it, it says I need to purchase it first. I already have, or else it wouldn't show up in my PH page. Thoughts?

puzzlezaddict · Answer

@OuiVirginie&nbsp; Try reloading your purchase history a couple times, or using the world's product page instead:

https://store.thesims3.com/lunarlakes.html?categoryId=12642

You might need to reload that page too, but it should work eventually.&nbsp; If not, try a different browser.&nbsp; Firefox usually works well with the Store site.

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Can't download Purchased History items??

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