Cant enter the game
i downloaded some staff from the Exchange section of the sims 3 website, and then i didnt have access to my expention packs. now i cant enter the game at all and i dont know what to do. please help m...
Forum Discussion
EA_Mai
EA Staff
EA StaffHi @NOYAD,
Could you tell us if you are getting any error messages? What happens when you press 'Play' button in the launcher?
Also, are you using the disc version of the game or Origin downloaded version? Do you have your game updated?
-Mai
- I'm not getting any error messages, and If I press play nothing happens. I'm using the discussion vision, and I haven't noticed any game updates, I only updated origin.
- EA_Mai
Hi @NOYAD,
You mean when you press 'Play' in Origin, not in The Sims 3 launcher, right?
In that case, please, try to reinstall Origin following these steps:
- Close Origin completely
- Manually uninstall Origin: https://help.ea.com/en-za/help/origin/origin/manually-uninstalling-origin/
- Download Origin from here: https://www.origin.com/store/download
- Right click on the file you have just download and select 'Run as administrator'
- Follow the instructions to install Origin
Once Origin is installed again, try to play The Sims 3. Is it working now? 🙂
-Mai
hi,
i somehow managed to enter the game without reinstulling origin. but my expention packs are gone, it tells me i cant access the birgport sity and all of the late night and high end loft stuff. it got lost because ivedownloaded things from the exchange section, and now i cant play the game with th expention packs even though never removed them.
