Cant enter the game
i downloaded some staff from the Exchange section of the sims 3 website, and then i didnt have access to my expention packs. now i cant enter the game at all and i dont know what to do. please help m...
Forum Discussion
hi,
i somehow managed to enter the game without reinstulling origin. but my expention packs are gone, it tells me i cant access the birgport sity and all of the late night and high end loft stuff. it got lost because ivedownloaded things from the exchange section, and now i cant play the game with th expention packs even though never removed them.
EA_Mai
EA Staff
EA StaffHi @NOYAD,
Could you check if the packs are selected in the Expansions & stuff tab in the launcher? That might explain why you are missing them inside the game 🙂
-Mai
- Hi,
They are not selected in the launcher autI'm automatically, but even when I select them, the game still runs without them- EA_Mai
Hi @NOYAD,
In that case, and as the issue started when you installed things from the exchange, let's see if reseting your user files helps. Please, follow these steps:
- Close the game and launcher completely.
- Go to Documents \ Electronic Arts
- Rename 'The Sims 3' folder to 'The Sims 3 old'
- Open Origin and try to play again. If the game opens, you will see you don't have your save games. Please, do not worry, they are in 'The Sims 3 old' and we will try to get your save games back later. We need to know if the game opens properly by doing this first.
Do the packs appear in your game now?
Also, which packs are you missing, all of the packs you have installed and appear in the launcher's 'Expansions & stuff' tab?
-Mai
